Follow the best practices below so you do not overwhelm clients during onboarding, while providing room for continued education and growth.


1. We recommend starting with the Risk Tolerance Plus sequence, which includes the multi-dimensional risk tolerance assessments, and investor type.


  • It takes 3-5 minutes to complete this sequence.
  • If you offer multiple model set, specify the model set for this household before doing the Risk Tolerance Test.



2. For clients of ages 65+, the next step is to do the Cognitive Ability Test.

  • Position this as the best practice and a preventative measure, just like doctors order certain tests once you reach a certain age.


3. For clients below 65, the next step is Loss Aversion. Having this awareness helps clients keep their emotions in perspective during market turmoil.


5. If you offer ESG models, give the ESG questionnaire to clients to see if ESG models are appropriate for them.



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