Follow these best practices to avoid overwhelming clients during onboarding, while still allowing room for continued education and growth. 


1. We recommend starting with the Risk Tolerance Plus flow, which includes multi-dimensional risk tolerance assessments and investor type. 


Find the instructions for sending questionnaires to clients here



  • It takes only 3-5 minutes to complete this flow. 
  • If you offer multiple model sets, specify the model set for this household before conducting the Risk Tolerance Test. 


2. For clients aged 65 and above, we offer a specialized tool, along with our Cognitive Ability Test, designed to better support and protect them. 

  • Position this as a best practice and a preventative measure—similar to how doctors order certain tests once you reach a certain age. 


3. For clients under 65, the next step is Loss Aversion. This awareness helps clients keep their emotions in perspective during market turmoil.